By navigating on the SmartTimer website, you agree that your personal information will be used in accordance with this privacy policy.
This page discloses the privacy practices of SmartTimer, including the types of information it collects, how it uses, stores, and protects it.
SmartTimer understands the importance of its customers' privacy concerns and wants you to be informed about how we collect, use, and protect your personal information. This Privacy Policy describes our practices regarding the information we collect through our website, social media pages, our newsletter system, other software applications we offer, as well as any offline activities, such as when you provide your data to our call center by phone or in person at our reception.
When you communicate with us, we collect information about that interaction, such as the time and reason for the interaction. For example, when you browse our website or other online platforms, we collect information such as your IP address, device type, and browsing activities.
We collect the personal information that we reasonably need to carry out our functions.
We recommend not sending necessary payment information via email or social media. To protect your personal information, please only send it to us by phone.
We use your personal information to:
SmartTimer primarily collects your information to identify you, communicate with you when necessary, and complete the booking and payment process. At the same time, your personal information also allows us to conduct market research to better meet the needs of our clientele in order to improve the overall experience of our establishment and the efficiency of our website to provide the best service.
We assure you that under no circumstances do we sell your personal information to third parties, nor do we use or disclose your personal information for purposes other than those for which it was collected.
In accordance with the law, you have the right to access your personal information recorded in our records and update or delete it. To do so, please contact us by email at the following address: info@smarttimer.ca
Please note that some information may be stored in backup systems or log files due to technical, financial, or legal constraints, which may prevent the complete deletion of your personal information following a request.
In order to prevent theft, access, loss, disclosure, modification, or unauthorized use of your personal information, SmartTimer has implemented rigorous physical, electronic, administrative, and operational protection measures, in accordance with industry standards and practices.
Electronic data is protected by technological means, such as firewalls, access controls, and encryption. SmartTimer is also PCI compliant.
Our staff is trained on the importance of protecting our customers' personal information, and access to personal information is limited to employees who need it to perform their duties.
Unfortunately, we cannot guarantee that our protection measures are infallible or that online communications are always secure. In the event of a confidentiality incident, we act quickly to mitigate risks and inform you when there is a real risk of serious harm.
To comply with the law, SmartTimer has also implemented a confidentiality incident log that must be communicated to the Commission upon request.
Nous conservons vos renseignements personnels pendant la période nécessaire et légale dans le cadre de leur utilisation ou de leur collecte.
Vos renseignements personnels seront supprimés dans un délai de 15 jours ou lorsque vous communiquez avec nous pour nous demander de les supprimer de nos dossiers.
Our website uses cookies (small text files that this site sends to your computer and stores on your hard drive) to collect information about its visitors and subsequently personalize web navigation and online advertisements based on their visitors. preferences.
Cookies can be permanent or temporary. Permanent cookies retain preferences for future sessions and remain valid until a set expiration date. Session cookies expire at the end of the session; when the browser is closed.
As soon as you arrive on our website, a window will inform you of the use of cookies and you can choose to activate, restrict or block the use of these cookies.
We use Google Analytics to better understand how visitors use our website and for interest-based advertising associated with your Google account and the devices you use. Information about site usage from this cookie is transmitted and stored by Google. You can unsubscribe from Google Analytics via this link: https://tools.google.com/dlpage/gaoptout?hl=fr
We may also use third-party ad servers, tags or web beacons to count the number of visitors to our website. This data is collected in aggregate data form and may be used to improve our marketing programs.
Our Privacy Officer is responsible for overseeing what we do with your information and monitoring compliance with this policy and privacy laws. If you have any concerns or other questions about how we handle our customers' personal information, or if you would like to make a formal request for access or amendment, please contact SmartTimer's Privacy Officer :
Denis Audet
Personal Information Protection Officer at SmartTimer
547, Chemin du Hibou, G3C 1T1
Phone: 1 418 569-7558
Please note that we will need to take reasonable steps to confirm your identity before disclosing personal information through the above communication methods.
This policy applies to the website: WWW.smarttimer.ca
Last updated: 17/01/2024
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